This Privacy Policy explains how Bloom Essence handles personal data in connection with its website, consultations, and floral services for weddings and events.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer justified. They may also object to certain processing or withdraw consent where processing is based on consent.
To make a privacy request, provide enough information for us to identify the relevant records and assess the request. We may need additional details before responding, and we may decline requests that cannot be verified or that are not permitted by law.
We retain personal data for the period necessary to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or operational requirements. When data is no longer needed, we delete it or de-identify it where appropriate.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and event dates, coordinate floral design and setup, process payments, manage customer communications, maintain records, improve website performance, and meet legal, accounting, and security obligations.
We may disclose personal data to payment processors, delivery and setup partners, website hosting providers, analytics services, and other operational vendors that assist with consultations, order handling, communications, or site maintenance. These parties are expected to use the data only for the services they provide to us.
We may share personal data when necessary to comply with legal obligations, enforce our terms, protect our rights, respond to disputes, or support fraud prevention and security investigations.
We may collect names, contact details, event dates, delivery and setup information, consultation notes, payment-related records, and communications sent through the website or by other approved channels. We may also process technical data such as device, browser, and usage information when the site is used.
Personal data is received from users when they submit inquiries, request design consultations, confirm quotes, arrange deposits, or provide event details. We may also obtain limited data from payment processing, delivery coordination, and website analytics or security tools.
We may use essential cookies to keep the site working, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function.
We use standard cookie controls to support site operation and basic analytics. Users may manage cookies through their browser preferences, and some features may not function properly if certain cookies are disabled.
